We usually pack orders within 1-3 days of order placement, (sometimes this can be a day or so longer if we experiencing a high volume orders).
If you are delivered damaged goods please send us a photo at the time of receipt. We will remedy the situation for you right away. If you are dissatisfied with an item, kindly let us know, and we will try to help you find another that is a match for you. We encourage you to read our ingredient lists and safeguard yourself from any allergies you may have to the botanicals we use. Because of the nature of our small hand crafted business, we cannot accept returns, but we do offer trial sizes on the site and samples upon request so that you can give them a try before making a larger investment.
We welcome questions, concerns or comments regarding our products or your order. Please feel free to contact us using our contact page or at email@example.com